Is it better to manage client billing and Stripe payments using WPMU DEV’s Client Billing or use Stripe’s own payment tools? In this article, we compare apples with apples to help you decide which is the best client billing solution for your web development business.
If you’re only using Stripe for billing and invoicing your clients, you’re missing out on some epic billing features that will make life easier both for you, and your clients.
Because not only does our own Clients & Billing platform easily integrate with Stripe (and lets you connect existing products and clients in just a few clicks), it also takes your billing capabilities a step further, allowing you to:
Manage all aspects of billing and clients right from your WPMU DEV’s Hub.
Link invoices and subscriptions to site specific products or services.
Give your clients customized access to your own white label client portal, at your own domain, where they can access their account, sites, and make secure payments.
Overall, we guarantee that WPMU DEV’s Client Billing provides your web development business with the simpler and better solution for managing your client billing.
Already sold? Then test-drive Client Billing for free!
Or read on for our complete pitch as to why we think Client Billing should be your only payment management tool.
We’ll explore every angle in this article, including:
Stripe Integration: Connect Clients and Products in a Few Clicks
We love Stripe. But…have you tried integrating it into your own site so it works as a fully-branded integrated payment solution?
It’s very confusing! You have to click through so many tabs and pages…
Aaargh…so much setup work just to get paid!
In contrast, getting started with our billing platform couldn’t be simpler.
All you have to do is connect to your existing Stripe account by following the setup wizard and in a couple of minutes your clients and products will be synced and fully accessible from your billing dashboard.
From here you can quickly and easily add unlimited products, customize all client invoices, subscriptions, and emails in a couple of clicks, and add customers quick-smart.
You can also manage all of your clients, products, subscriptions, monitor recurring revenue, and more – all without having to leave your WPMU DEV dashboard.
If you want a full breakdown on how to use the Clients & Billing section, please refer to our Clients & Billing tutorial and step-by-step documentation section.
No More “Powered By Stripe”- Invite Clients to Your Own Branded Client Portal!
One of the biggest benefits of using our billing system is that it allows you to invite clients to your own, fully-branded client portal.
Here they can:
Log into their accounts and view/edit basic billing details
Pay their invoices through a fully-integrated and secure checkout, hosted at your domain
Have customized access to the site you’ve developed for them, based on how much you want them to be able to view/edit.
It’s also super easy to set up.
1.Create and brand your client portal
Creating your own white label portal can be done with our Hub Client plugin, which is included free with any paid WPMU DEV membership.
In a nutshell, The Hub Client enables you to have an exact duplicate of WPMU DEV’s site management interface, which you can then brand and customize as your own.
See our Hub Client documentation section for instructions on setting up your client portal.
Note: Branding your client portal is optional and you can use the default (unbranded) client portal as is. You may not even want to give clients access to it. Either of these options will further reduce your client billing setup time.
2.Create a custom role for your client
Next you can create a custom role for your client which will restrict/allow them access to various areas of your portal, based on your clients needs.
You have three basic role types to choose from:
Access Billing Only – Gives your client standard access to their billing account where they can view and edit basic account info, view upcoming payments, and pay invoices.
View All & Access Billing – Allows the client to view everything related to the site they’ve created – they cannot edit or take action on anything. They also have full billing access.
Edit All & Access Billing – Enables complete view and edit access to everything you’ve created for your client, full billing access included.
Aside from the three default role types, you can also create a fully customized role that shows or hides various areas of your portal. Learn more about user role types in our documentation.
3.Invite your client to login to your new portal
When you’ve decided on the access you’d like to give your client and created a role, you’re ready to send them an invite to your client area.
From your billing dashboard it’s as easy as selecting add new client, filling out some basic details about the client (as well as the role you’ve given them), and sending the invite off to their email.
Once the invite is received they can now log in and access their billing account. Including personal info, upcoming payments, and any other areas of your dashboard that you’ve given them custom access to.
They’ll also be able to pay invoices and go through your own white label checkout, which we’ll cover… Now!
Allow Clients to Pay Invoices Via Your Own Branded Checkout, Hosted on Your Own Site
When it comes time to pay invoices, your client can pay from inside your portal or directly from the email you send them.
So rather than be taken to a third-party portal, which isn’t hosted on your own domain and isn’t white labeled…
They’ll instead be taken to your own fully-branded, fully secure payments checkout, hosted directly on your site.
From the moment your client signs with you until they click on that “I want to pay you” button, they will only experience and interact with your brand.
Even the client portal is branded with your own URL… At no additional cost!
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Speaking of no additional cost… You can use custom domains for URLs that your clients will see on pages hosted by Stripe – but it will cost you extra.
You can integrate Stripe’s customer portal with your own website and set up your own payment authentication system, but it’s quite an undertaking.
And that’s not even taking into account how tedious it is to set up the custom domain. Definitely not as straighforward as installing a plugin.
There is a simpler solution for providing a completely branded client portal and payment solution…ours!
A Brief Tour Of Your Branded Client Portal
We’ve talked about setting up your own branded client portal, now’s let’s give you a brief tour of it, so you can see exactly what your clients will experience.
After logging into your client portal, your clients will see a dashboard with all the information you have given them access to.
If your client has multiple sites under your management, they can organize their sites in their dashboard area (e.g. using colored labels, favoriting sites, etc.)
As mentioned earlier, you can create different client types with different roles and capabilities and restricted access to their sites and different features.
So, depending on the role types you have assigned to your client and what features you have given them access to, your clients can also manage (or view only, or not view at all) aspects of your services like plugins, or click through to your services page for additional upsells, etc.
All of this is fully customizable from your management and billing platform.
More importantly, your client can access the billing section in your client portal and save you time-consuming and tedious client administration activities by managing aspects of their own accounts.
For example, your clients can view their services and subscriptions, manage their billing info and account details, pay invoices online, see what payments are due, what they have already paid, how much they have paid, and what their regular spend is…even cancel services if they wish.
The billing section provides full transparency and allows your clients to drill down into their products and services for a more granular view.
For example, clients can inspect their subscription details. And as mentioned earlier, they can also cancel services and you will be automatically notified by our client billing system.
Clients can also view details of their invoices.
Clients can search by invoice number or filter invoices by date, status, or website.
They can also view details of their invoice or subscription, make payments, and download invoices as a PDF.
As mentioned earlier, all client management activities including payments take place securely inside your own domain and fully custom-branded screens.
It’s also worth pointing out that throughout the entire client journey, your clients are notified at every point by automated emails…custom branded with your business details, of course!
And that’s not all.
Your fully-branded client portal also allows you to:
Associate subscriptions with individual websites.
Link invoices and subscriptions to site specific products or services.
Provide live chat support for your clients.
Suspend non-paying clients, making their sites temporarily inaccessible (coming real soon!)
That’s just some of features that sets our billing platform apart from the Stripe hosted checkout.
“Oh wow, I didn’t know I can do this on my own site! Installing this now…” WPMU DEV Member
Stripe vs Client Billing: Which Is Best For Your Business?
While setting up your payment workflow with Stripe or WPMU DEV’s Client Billing requires the same amount of time and effort, the advantages of invoicing and billing your clients using WPMU DEV’s Client Billing with Stripe integration extend well beyond just setting up a client payment process.
Imagine a “one-stop” web development shop where everything you provide to clients is delivered under one roof, in a fully-integrated platform, and all delivered under your own brand.
We’re not just talking client billing, but also managed reseller hosting, unlimited website management, automation tools, a suite of essential services and add-ons, customizable reports, and a whole lot more!
So, do yourself a favor and keep charging your clients with Stripe…using WPMU DEV’s Client Billing!
You’ll be so glad you made the choice in the months and years to come.
If you’re a paid WPMU DEV member, you’ll pay NO Client Billing admin fees ever (only Stripe’s usual processing fee).
If you’re not a paid WPMU DEV member, get started today with a free trial (Client Billing fee for non-members and free plan users is a low 2.1% of the transaction amount, plus Stripe’s regular fees.)
Contacting All Creators: Showcase Your Art with a Discounted .artwork Domain and a New Website Theme
Convey oneself with a unforgettable .artwork address and pick out an creative theme to reflect your brand with your WordPress.com web page.
This thirty day period, we have an interesting announcement that should charm to all creators, no matter whether you use traditional artistic mediums or perform all over with new kinds like electronic, crypto, and VR artwork, or NFTs.
All new .art area registrations are on sale by means of September 30, 2022. You can now safe a excellent domain identify that reflects your inventive id and secures your resourceful brand name for just $6 USD for the very first 12 months, which is extra than 50% off.
We have also not too long ago launched numerous brand name new themes to showcase your art and give your site a fresh new appear.
Your Web site as a Artistic Hub
As an artist, an critical component of expressing you is staying in a position to manage the way your function and model is introduced on-line. Possessing your personal web site is a excellent way to create and maintain your model, keep handle over your written content, and current it in the way you want it to be found.
Although social media will always continue being a terrific resource to access your audience and get brief and direct feed-back, your own website should serve as your innovative hub. It must perform as a sort of electronic small business card and can also be your on the web shop.
.art Domains: A Strong Electronic Identification for Creators
A personalized area title at WordPress.com provides you the prospect to use your have name or any name that describes your artistic identity for your website’s tackle to make or increase your on line presence. Selecting .art defines you as an artist in advance of everyone even visits your web site.
Acquiring your own website with a domain name that displays your artistic identity also implies you never have to have to be concerned about aligning all your media platform profile names and handles considering the fact that your web site can provide as a just one-halt store with links to all of your social media profiles.
Choosing a Theme to Showcase Your Get the job done
Following you locate a domain, you have to have a excellent site to present your work to the world. Check out out some of our newer themes made for artists, like Heiwa, Appleton, and Pendant as well as our most recent concept, Flourishing Artist.
Heiwa is a excellent option for a clean and stylish topic with subtle typography. If exhibiting a portfolio is what you are seeking for, look at out Appleton. And very last but not least, Pendant offers a dim background, huge hero impression, and serif headings to build a present-day seem.
Get Your .artwork Area Now!
Head about to WordPress.com and get your .artwork domain today for just $6 USD for the initially calendar year:
Do you want to use the Far more block on your WordPress internet site?
WordPress provides you a number of unique ways to demonstrate a preview of your posts on the archive and homepage. This can assistance capture the visitor’s awareness and get them to read the entire put up.
In this article, we will demonstrate you how you can properly use the Additional block in WordPress. We’ll also display you how to produce an excerpt, just in scenario you’re utilizing a topic that ignores the Much more block.
When to Use the More Block in WordPress
Lots of sites use article previews to encourage readers to examine out the total model.
As a WordPress consumer, you can make post previews in a number of unique methods. For illustration, you may possibly use a WordPress accordion plugin or present and conceal information applying the toggle result.
By default, most contemporary WordPress themes automatically display a preview of your posts on the homepage and blog archives as a substitute of the entire publish. For illustration, on our weblog website page we show a several terms and then a ‘Read More’ backlink to see the total blog put up.
This preview textual content helps website visitors to see extra of what subjects are out there on your blog site with no owning to scroll by way of each publish. It also aids to raise pageviews considering the fact that your readers will have to click on as a result of to end examining a post.
You can control exactly what WordPress reveals in these previews by making use of either the More block or an excerpt.
The ideal alternative for your site will change depending on your WordPress concept. Some themes will disregard any Additional blocks you make, so you’ll require to use an excerpt instead.
To enable you exhibit an participating preview no make a difference what theme you’re working with, we’ll be masking both equally A lot more blocks and excerpts.
If you want to soar straight to a particular method then you can use the backlinks beneath.
How to Thoroughly Use the Additional Block in WordPress
The WordPress block editor has a constructed-in More block that permits you to specify the actual slice off issue for the preview textual content of any WordPress put up. In the traditional editor, it was earlier acknowledged as the A lot more tag.
You can add the Extra block everywhere in the write-up, which includes mid sentence or in the middle of a paragraph.
All of the material previously mentioned the Much more block will appear on your site archive pages and anywhere else your posts are outlined on your WordPress internet site. WordPress will also add a ‘Read More’ url to the preview, so website visitors can click to go through the total version of the submit.
Notice: Just about every WordPress concept is diverse and some may possibly override the default ‘Read More’ label. With that in intellect, you may perhaps see different text on your ‘Read More’ button.
In advance of you include a Extra block to your put up, it’s critical to check that your site is set up to display the newest posts on the homepage. If you are applying a static web page as your customized homepage, then your topic could overlook the Additional blocks and use its individual settings as a substitute.
Not absolutely sure if you’re making use of a static front web site as your homepage? To check, simply go to Settings » Looking at in the WordPress dashboard.
At the major of this display screen, you will see a ‘Your homepage displays’ part. If ‘Your most recent posts’ is picked, then you really should have no complications working with the Far more block.
To get began, simply open the submit exactly where you want to insert a A lot more block. Then, locate the place in which you want to produce the lower off stage for your preview, and click on on the + icon to incorporate a new block.
You can then kind in ‘More’ and pick out the proper block to incorporate it to your website page.
Some themes have a restrict on how a lot of text they will display on their homepage and archive web pages. There is a prospect your concept may well override the More block if you attempt to include things like a extremely big amount of words in your preview. With that in brain, it is a very good strategy to create the lower off position early in the article.
You can now have on composing the relaxation of your submit as standard.
You are going to be in a position to see the Extra block when enhancing your article in the block editor, but your website visitors won’t see it when they are reading the submit on your WordPress blog.
Just like any other block, WordPress has some configurations that you can use to configure the Much more block. To see these settings, only click on to find your Additional block.
In the suitable-hand menu, you can now decide on irrespective of whether to conceal or show the excerpt on the whole material site, which is the page you’re now searching at.
By default, all of the material above the Far more block will appear on the full information page, as you can see in the adhering to graphic.
Even so, you may well want to compose a custom excerpt that will only seem on your homepage and archive page, and not in the whole article alone.
To do this, simply click the ‘Hide the excerpt….’ slider to turn it from white to blue.
Now, everything higher than the More block will look on the archive site and homepage only.
As soon as you are concluded, you can go forward and preserve your modifications by clicking on the Update or Publish button.
Now if you take a look at your homepage or website archive site, you will see the preview you just created for this post.
Are you seeing one thing distinct?
Then your WordPress theme may be disregarding your More blocks.
Some themes are made to display excerpts and will override all of your Extra blocks. If your homepage and weblog archives are not displaying the preview you created employing the Extra block, then you may perhaps have to have to use excerpts instead.
How to Improve the Extra Block’s ‘Read More’ textual content
By default, the Additional block will present a Examine Additional website link on your archive and homepage.
There are a couple unique means to transform this textual content, but you may possibly get marginally diverse benefits relying on your WordPress theme. Some themes will override your variations with their possess default settings.
To get started, it’s value examining whether or not you can transform the Browse A lot more text using the WordPress article editor.
To do this, simply just open up any post that has a Much more block. You can then click on on the default ‘READ MORE’ textual content and style in the text that you want to use as an alternative.
Soon after that, either update or publish the web site as ordinary. You can then take a look at your homepage or web site archive to see irrespective of whether the Study Additional textual content has changed.
If you are however viewing the initial Read More backlink, then you might want to override your theme’s options applying code.
You can both create a site-precise plugin or use a code snippets plugin like WPCode, and then add the adhering to code to your web page:
operate modify_read_far more_website link()
return 'Check out out the total post'
incorporate_filter( 'the_written content_far more_link', 'modify_browse_far more_link', 999 )
This replaces the default ‘Read More’ textual content with ‘Check out the entire write-up,’ as you can see in the following graphic.
You can use any text you want by replacing ‘Check out the entire post’ in the code snippet.
How to Thoroughly Use Excerpts in WordPress
WordPress has two distinctive techniques to show a publish preview. We have now coated the A lot more block, but you can also produce a preview applying excerpts.
For the persons who go to your WordPress weblog or web-site, previews designed working with excerpts and the Far more block seem exactly the very same. Having said that, some themes are coded to use excerpts, which implies they will ignore your More blocks and present an excerpt alternatively.
If you really do not include an excerpt to a post manually, then WordPress will create just one automatically primarily based on the excerpt length described by your theme. This can direct to previews that cut off mid sentence.
With that in thoughts, you can pick out to make an excerpt manually in its place. To do this, basically open a put up and then click to develop the ‘Excerpt’ segment in the ideal-hand menu.
In the ‘Write an excerpt box’ you can then both form in or paste the excerpt that you want to use for the put up.
Don’t see an ‘Excerpt’ box in the right-hand menu? Then you can allow this environment by clicking on the a few-dotted icon in the upper-correct corner.
As soon as you have carried out that, click on on Choices.
In the popup that seems, basically simply click on ‘Panels.’
You will now see all the options that you can include to the suitable-hand menu. Merely locate ‘Excerpt’ and give it a simply click to change it from white (disabled) to blue (enabled).
Then, only shut this popup. You ought to now have entry to the ‘Excerpt’ options in your ideal-hand menu.
Now, you can build an excerpt pursuing the very same method explained earlier mentioned.
At the time you have performed that, merely help save your adjustments and go to your web page. You will now see your personalized excerpt on the homepage and blog site archive.
We hope this article served you understand how to appropriately use the Far more tag in WordPress. You may well also want to check out our supreme Seo guide for beginners and the best WordPress landing site plugins.
If you favored this write-up, then be sure to subscribe to our YouTube Channel for WordPress video tutorials. You can also come across us on Twitter and Fb.
If you provide WordPress web development services, adding hosting plans to the menu is a no-brainer way to grow your business and generate monthly recurring revenue (MRR). In this article we show you how to automate this as part of your services.
Interested in learning how to sell web hosting under your own brand with WPMU DEV? This is the article for you.
Your clients need reliable WordPress hosting, and it’s a service that can be fully automated and easily bundled with your web development services, or offered as a separate add-on.
We surveyed our 50,000+ members, conducted our own testing, and looked at various leading web hosts to ensure this article covers all you need to know about offering superior hosting plans to your clients.
“Simply the best WordPress hosting, tools and support that’s out there!” Doubledutch Studio (WPMU DEV member)
After reading this article, you will know:
Why WPMU DEV’s reseller hosting can provide your web development business with an additional and profitable stream of recurring income,
How to configure WPMU DEV’s hosting plans under your own brand using our white label tools, and
How to package different hosting plans to suit your customers’ and your business needs.
Building Your Web Hosting Packages
If you’re bringing over clients with existing websites, offering them an affordable, fully-optimized, and fully-managed hosting service makes for a great upsell…
Especially if it’s all done under your own brand.
Many businesses don’t understand web hosting, the different types of hosting, or even how to compare different web hosting companies.
And, unless you want to see clients develop a rapid case of extreme eye-crossing, don’t even try to talk to them about managing their own servers.
This makes web hosting the perfect complementary service to bundle with your website building services.
Fortunately, with our managed WordPress hosting, this is not only possible, but if you’re a WPMU DEV member, you are automatically elevated to the status of a white label hosting reseller.
Because you’re already set up and ready to offer a hosting service that is reliable, fast (as shown by stress-testing, and optimized for WordPress…all under your brand!
All you need to resell hosting to your clients, then, is to simply configure our hosting plans as your own.
Now let’s take you through our “hosting reseller blueprint.”
First, we’ll show you how to configure your reseller hosting plans, then we’ll talk about hosting add-ons you can upsell with your services.
Configuring Reseller Web Hosting Plans
Regardless of whether you decide to service small, medium, or large clients, you can set up a hosting plan to suit all their needs and budgets by simply choosing one of WPMU DEV’s nine hosting plans.
In terms of the cost of purchasing dedicated WordPress hosting, research other hosting companies and you will see that WPMU DEV offers extremely competitive pricing.
As a WPMU DEV hosting reseller, then, all you need to do to create a hosting service package is:
Choose a plan
Add your markup
Resell it under your own brand.
WPMU DEV provides you with hosting services to resell and gives you the tools to offer professional hosting services, like The Hub Client plugin (for rebranding our hosting as your own) and Client Billing (to create your hosting packages and charge your clients).
Let’s walk you through an example so you can see how easy it is to set up white label hosting packages as a reseller.
1. Install And Configure The Hub Client Plugin
The Hub Client Plugin allows you to set up a client portal on your own website.
This will create your own white labeled hosting interface/panel and (optionally) allow your clients to access and manage their hosted sites.
See our documentation for full instructions on installing and configuring The Hub Client plugin.
2. Create Hosting Packages
We offer 9 different hosting plans designed for different user levels.
From basic sites for startup businesses, to sites for growing businesses, to enterprise-level hosting plans designed for businesses with extreme hosting requirements.
All WPMU DEV hosting plans are fully optimized for WordPress, built on a world-class hosting platform, and include essential hosting features like:
Developer tools (e.g. one-click staging, self-healing architecture, SFTP/SSH, phpMyAdmin, WP-CLI, and a host of other tools and features),
Free email accounts
Dedicated IP address
Daily malware scans
And too many other features to mention. (See everything included in all of our hosting plans.)
How you configure your hosting packages will depend on selecting plans to match specs like:
Number of CPUs
So, let’s say that your business specializes in developing websites for small businesses that need a robust web presence with reliable and affordable hosting.
We offer three different basic website hosting plans in the Lite range.
This lets you resell up to three different hosting packages for your small business clients, which you can rename however you like, set your own pricing level as a reseller, and bundle with your web development services however works best for your business.
Likewise, if you deal with larger clients, you can create and resell packages using any or all of our Essential or Premium hosting plans.
Here’s an example hosting services menu we’ve set up with a choice of three hosting packages…
We simply renamed the three ‘Lite’ plans (Bronze, Silver, Gold) as Starter, Premium, and Elite.
You can do the same. Choose the plans you want to resell, name these whatever you like, and add your hosting menu to the “Services” page of your website.
Congratulations! You have just become a professional hosting company able to offer hosting services with features that are on par with all the top industry players…and all with $0 infrastructure costs.
Now, let’s match your hosting packages to how your clients will be billed.
3. Set Up Service Packages in Clients & Billing
After deciding on the hosting packages you want to resell to clients and working out your pricing model, the next step is to set your hosting packages up in the Clients & Billing area of The Hub.
You can set up your hosting packages as separate services or bundle these with other services (e.g. web development, maintenance, etc.).
You can also create multiple plans (e.g. set up monthly and annual pricing options), specify the number of billing cycles, set up hosting plans that auto-renew until cancelled, and more.
In our example, we have set up our Starter Hosting Plan with two recurring pricing options (monthly and annually).
Our annual option incentivizes clients to pay a whole year of hosting fees upfront by giving them two free months of hosting.
You can set up plans however you want to best suit your business.
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For full details on how to create and sell product and service packages to your clients and manage your business billing processes (e.g. invoicing, create hosting subscriptions, accept secure payments, etc.) from The Hub and The Hub Client, see our documentation.
4. Configure User Roles For Hosting Packages
If you plan to give clients access to a client dashboard as part of your white labeled hosting service, the last step is to make sure that when your clients log into their dashboard, they will only have access to features, options, and settings associated with their hosting plan.
This is all done in the Clients & Billing > Clients > Roles section of The Hub.
Using our “Starter” hosting plan as an example, first, create a new role that you will assign all of your new clients to for this hosting plan to…
Next, edit and configure all the settings and options you’d like your clients to access from their client dashboard.
You can allow clients to “view and edit”, “view only” (i.e. not edit), hide, or customize all features.
This gives you complete control over what your hosting clients will see (or not see) and be able to change (or not change) in their dashboard.
After setting up and configuring user roles for each hosting plan you intend to offer, all you need to do now is manually add new clients in your Clients & Billing section, and assign them to the service and client role that matches their hosting plan.
They will then be automatically billed as per their subscription and be able to login to a dashboard customized for their plan.
Upselling Web Hosting Security Add-ons
One of the great things about reselling WPMU DEV hosting is that every single hosting plan we offer comes with all hosting features already enabled and configured for optimal performance.
This means that an easy way to create higher-level “premium” hosting packages (other than choosing to resell our bigger hosting plans) is to choose whether or not to give your clients “visibility” to these features that you sell as add-ons to your “premium” clients.
For example, in the demo hosting packages we set up earlier, our “Premium” package’s security options include daily malware scans and Web Application Firewall (WAF), whereas the “Starter” package only includes daily malware scans.
Given that all hosting plans already come with WAF enabled and activated, you have the following options when it comes to setting up hosting for your clients:
(Easier option) – Leave WAF enabled for all customers but “hide” its visibility to clients assigned to the “Starter” hosting plan. Your “Starter” clients will still benefit from the added security that WAF provides, but they just won’t know that the feature is turned on and actively protecting their sites.
Disable WAF when configuring the user role for customers assigned to the “Starter” hosting plan, and leave it enabled for “Premium” hosting plans customers.
To “hide” WAF visibility (i.e. your clients won’t see the WAF settings displayed in their client dashboard), do this:
Go to The Hub > Clients & Billing > Clients section.
Click on the ellipsis icon next to the role you want to edit and select the Edit Role option.
If the Hosting option is enabled, select Custom from the dropdown menu
Scroll down to the Tools section and deselect ‘Update WAF settings’ to disable it
Click Save to update your settings.
To disable WAF for any user role, go to The Hub, select the client’s site, go to Hosting > Tools > Web Application Firewall, then select ‘On’ and use the toggle switch to turn WAF ‘Off’ and click the Save button.
If any “Starter” client wants to stay on their existing hosting plan but purchase WAF as an add-on for extra web hosting security, then all you have to do to upgrade their service and include WAF is to either:
Make WAF visible in their client dashboard (if WAF has been left turn on), or
Make WAF visible in their client dashboard and turn WAF back on (if you have manually disabled WAF in their hosting account)
Remember to create a “Hosting Security Add-on” option in The Hub’s Clients & Billing section and this option to your client’s services, so they will be invoiced for it.
Upselling Web Hosting Performance Add-ons
Selling web hosting performance as an add-on works in a similar way as selling enhanced hosting security.
All of WPMU DEV’s hosting plans are already fully-optimized for best performance, so the easiest way to set up your ‘basic’ hosting plans is to simply hide options like ‘Performance’ or ‘Uptime monitoring’ from being visible on their client dashboard.
For example, if you don’t want clients to view hosting performance features on their dashbaord, you can completely hide all ‘Performance’ features by editing the client role…
Or you can chose to make some Performance options visible on the client’s dashboard…
This way, if any clients would like to remain on their existing hosting plan but get additional ‘performance’ as an add-on, you can simply upgrade their service by turning on the visibility of all of some of the Performance features, and adding the ‘Performance’ add-on package to their account so they get automatically invoiced for it.
Providing Clients Hosting Support
Often, the difference between premium-level and basic hosting support comes down to providing more ways for customers to reach you when they need help or if something goes wrong.
For example, The Hub Client integrates with live chat support services, such as LiveChat, Tawk.to, and HubSpot and allows clients to access your support services directly from their client dashboard areas.
You can control the level of support you give through live chat support through any of the third party applications you choose (for example, it can just be email).
See our documentation section to learn how to integrate chat widgets with The Hub Client.
As a WPMU DEV hosting reseller, however, you are not limited by technology constraints when it comes to offering premium support add-ons.
You can offer any kind of service you like to help your clients improve their business… on-site training packages, zoom training, exclusive access to client training manuals, guides, video courses, etc.
Here’s all you need to do to provide premium support add-ons:
Create a page on your site called ‘support’ and list all the additional support services and packages you want to offer.
Add a form listing your support add-ons to this page (e.g. using Forminator) or just provide your email so your clients can select these packages.
Link to this page from The Client Hub.
Create your support packages through The Hub’s Clients & Billing feature.
Deliver the support and invoice your clients.
Get Started As A White Label Hosting Reseller Today
WPMU DEV provides everything you need to resell quality web hosting under your own brand.
Our hosting plans are not only designed to help you meet every client’s need, but our tools allow you to white label the hosting and client dashboards as your own, set up customized packages to suit your business, and invoice clients for all the services, add-ons, and subscription options you care to make available.
You will find no better partner to resell hosting services than WPMU DEV. We provide all the tools and the support you need, backed by a 200+ strong global team of experts in all things WordPress.
If you’re a member, everything is already set up to help you start reselling hosting services as part of your web development business today.
If you’re not a member yet, choose one of our membership plans to get started. Our free plan is the best place to start and includes unlimited site management, built-in billing, plugins, and more.
If you have been searching for a easy way to access and quickly navigate between your a number of WordPress.com internet websites, we have an fascinating announcement for you today. We’ve released a new dashboard to support you handle all your WordPress.com and Jetpack-connected web-sites.
You can obtain this new Web pages webpage at WordPress.com/Sites.
From below, you can track down a web site and leap into its dashboard, start a site to the general public, or view your site’s Web hosting Configuration to get its SFTP aspects.
A Very simple, Centralized Starting up Level
When you are controlling more than a number of websites, it can be tricky to preserve track of where by almost everything is. The Web pages website page organizes all of your internet websites in a single place.
For community sites, you are going to see a preview of every site’s homepage, producing it less complicated for you to uncover the site you’re hunting for.
Use the dropdown filter to discover the “Private” or “Coming Soon” web pages you’re at the moment operating on. Our “Coming Soon” aspect gives you a protected space to create and edit your web page till you’re prepared to start it to the earth.
Change to the “List View” and navigate all of your websites with a additional compact presentation:
Swap again to “Grid View” to see bigger previews for all of your web sites. This screen method is saved for the up coming time you come again to the site.
Make Your Following Web-site on WordPress.com
This is the initially version of the Web-sites webpage, and we strategy to go on increasing it in the long term. It is also the 1st in a series of new tools for these building multiple sites. Our purpose is to make WordPress.com an fulfilling, indispensable element of your workflow.
What else would you like to see in the Web sites webpage? How could we make WordPress.com an even extra strong area to make a web page? Truly feel cost-free to leave a remark or post your ideas in our small aspect request kind.
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We are checking in with your most current dose of weekly WordPress information.
This 7 days, DigitalOcean announced its acquisition of Cloudways, a foremost cloud hosting system. The $350 million deal seeks to assistance small and medium-sized firms create and expand their digital footprint.
Further than that, Elementor 3.7 is now out with considerable enhancements which include the ability to localize your workspace. We also have some good tutorials and sources for you as normally.
Do you want to include a shorter product description in WooCommerce?
An participating and practical small merchandise description can make shoppers want to find out much more about your products and enable you get more revenue.
In this short article, we will display you how you can increase a quick product or service description in your WooCommerce retailer.
Why Add a Short Solution Description in WooCommerce?
Similar to a post excerpt, short solution descriptions can make consumers fascinated in mastering a lot more about a products.
Most WooCommerce WordPress themes show the description right beneath the product’s cost on the unique product internet pages.
Considering that it’s a single of the very first factors consumers will see, this description is fantastic for sharing important details about a solution such as its size, or the content it’s made from.
This can assistance shoppers swiftly come to a decision whether they want to understand more about the products by scrolling to its whole description or examining out its product impression gallery. In other words, an participating description can act as a income pitch for the relaxation of your product or service web site.
With that in intellect, let’s see how you can include a quick products description in WooCommerce.
How to Include a Shorter Product Description in WooCommerce
To produce a limited description, go to Products and solutions » All Items in your WordPress dashboard.
Then, uncover the merchandise where by you want to insert a short description and click on on its ‘Edit’ url.
As soon as you have performed that, scroll to the ‘Products limited description’ box.
You can now type a description into the text region.
When you’re pleased with the information you’ve entered, only update or publish the product or service web page as normal.
Now if you take a look at this item website page on your website, you’ll see the short description to the best of the screen.
Most themes will show this description right beneath the product or service’s cost and the ‘Add to cart’ button. You may well see one thing unique based on your WordPress theme, but ordinarily it will be revealed to the leading of the web page.
How to Clearly show Shorter Merchandise Descriptions on Your Most important Keep Web page
By default, most WooCommerce themes will show the shorter description on the individual product web pages only.
Normally, they don’t exhibit the description on the product or service group internet pages or the principal keep web page, as you can see in the adhering to picture.
Even so, at times you may want to clearly show this information on the primary retail outlet and classification pages. This can support buyers place goods they want to understand more about by visiting the comprehensive merchandise site.
To display the small description on the major retailer site and item classification webpages, you will need to increase some code to your internet site.
If you haven’t accomplished this just before, then you can stick to our guidebook on how to conveniently increase customized code in WordPress.
You are going to require to copy/paste the adhering to in the WPCode plugin (encouraged) or in your topic’s functions.php file:
add_motion( 'woocommerce_after_store_loop_item', 'woo_display_excerpt_store_page', 5 )
function woo_clearly show_excerpt_shop_website page()
Now, the major retailer and merchandise group pages will present the small descriptions for your distinctive products and solutions.
Most WooCommerce themes will display screen this data between the product’s price and the ‘Increase to cart’ button. You can see this in the subsequent picture.
Just be aware that acquiring as well a lot of words and phrases on your store and item group web pages can make your web page appear cluttered and puzzling.
If you don’t like the way a particular shorter merchandise description appears to be, then you can normally change it by pursuing the same course of action described previously mentioned.
How to Present Quick Descriptions in a Tailor made WooCommerce Concept (Advanced)
If you are unsatisfied with how the description appears on your product website page, then you can use a web site builder plugin to create a custom WordPress concept for your on the internet shop.
SeedProd is the very best landing site builder and topic builder for WordPress and lets you to build your individual WooCommerce concept with out acquiring to generate a one line of code. In this way, you can control just where the short item description appears on your solution pages.
The free version of SeedProd is obtainable on WordPress.org, but we will be using the Professional variation of the plugin because it will come with the theme builder and all set-made WooCommerce blocks. These blocks include a ‘Short Description’ block.
In this area, we’ll present you how to generate a absolutely customized Solitary Merchandise layout for your WooCommerce store.
You will will need to repeat this approach and create a one of a kind layout for each individual site of your on-line retail store. For example, you’ll use SeedProd to generate a design and style for your keep’s homepage and archive website page.
This offers you finish control above your entire retail store’s format. This tends to make it a potent and adaptable selection for everyone who is searching to design a thoroughly custom WooCommerce shop.
Soon after you set up the WordPress plugin and activate it, SeedProd will inquire for your license essential.
You can find this information and facts beneath your account on the SeedProd internet site and in the invest in affirmation e mail that you obtained when you acquired SeedProd.
Immediately after typing in your important, go to SeedProd » Concept Builder. Below, you will simply click on the ‘Include New Concept Template’ button.
In the popup that appears, type in a name for your merchandise web site design into the ‘Title’ field and open up the ‘Kind’ dropdown and click on ‘One Solution.’
At the time you’ve finished that, click on the ‘Preserve’ button. Executing so will load the drag-and-fall SeedProd site builder.
SeedProd shows a stay preview of your item site on the ideal facet of the web page. This will be blank to commence with.
The remaining aspect displays a menu of the different blocks and sections that you can include to your customized WooCommerce products page.
SeedProd arrives with lots of all set-manufactured blocks together with some particular WooCommerce blocks. You can build a absolutely tailor made product or service page in just minutes utilizing these completely ready-manufactured blocks.
Since we’re utilizing a blank template, you’ll be incorporating all of the WooCommerce merchandise webpage aspects yourself. These consist of the ‘Item Showcased Image’ and ‘Product Title’ as perfectly as the ‘Brief Description.’
In addition to people, you can also use SeedProd blocks like spacers, columns, and dividers to give your WooCommerce website page a awesome composition and structured format.
Next, discover WooCommerce Template Tags in the still left-hand menu and pick out a block to include. You basically will need to drag one into the SeedProd builder to allow it.
If any block demands more customization, you can click on it in the SeedProd editor. The left-hand menu will now update to demonstrate all the configurations that you can use to personalize the picked block.
For illustration, if you simply click on a ‘Merchandise Title’ block then you’ll be in a position to alter the sizing of the font, the text alignment, and more.
To incorporate a shorter description to your structure, simply just discover the ‘Small Description’ block in the remaining-hand menu.
Then, only drag and drop this block anyplace onto your structure.
As you are constructing your solution page, you can shift blocks all-around your layout by dragging and dropping them. This can make it easy to create a WooCommerce products page with a thoroughly tailor made format in SeedProd.
When you are delighted with your WooCommerce solution webpage’s design, you can simply click on the ‘Save’ button in the higher-proper corner.
Ultimately, you can click the ‘Publish’ button for your WooCommerce product or service webpage to go are living.
You have now produced a entirely custom made product web page style and design for your on the net retail store.
You can now produce a template for all the different WooCommerce web pages by subsequent the same procedure described above. If you’re not sure what structure to develop following, then only click on the Increase New Theme Template button.
In the popup that seems, click on the ‘Type’ dropdown menu.
You will now see a listing of all the diverse templates that you require to create this sort of as header, footer, and solitary publish.
After making a design and style for each of these articles sorts, you’re completely ready to make your personalized topic stay.
Basically head in excess of to SeedProd » Topic Builder, and then click on the ‘Help SeedProd’ slider to transform it from ‘no’ (grey) to ‘of course’ (green).
We hope this short article served you study how to add a brief product description in WooCommerce. You can also go by means of our tutorial on the greatest WooCommerce plugins for your retail store and the very best dwell chat computer software for small businesses.
If you preferred this report, then be sure to subscribe to our YouTube Channel for WordPress video clip tutorials. You can also locate us on Twitter and Fb.
The submit How to Incorporate a Small Solution Description in WooCommerce very first appeared on WPBeginner.
Providing website maintenance services is a great way to generate monthly recurring revenue from your web development business. In this article, we cover all the essential and profitable web care plan services you can offer to clients and the tools you need to do it.
If you’re looking for an easy way to provide more value to your clients, keep them for longer, and earn recurring revenue – offering website care plans (A.K.A ongoing maintenance) is one of the best ways you can do it.
In this article, we take you through the essential web maintenance services all website owners need and how to offer these services to your clients with the help of WPMU DEV’s built-in tools.
Maintenance services involve keeping your clients’ websites secure, up-to-date, and fully optimized – giving them complete peace of mind to run and grow their business.
We also surveyed our 50,000+ members and researched a number of web developer websites to ensure we give you the best options in this article.
By the time you’re done reading this article, you’ll know:
What types of maintenance services you can offer to your clients.
Why maintenance services can be a profitable source of monthly recurring revenue for your business.
How to set up website care and maintenance service packages with WPMU DEV.
Skip ahead to any section of this article:
What Website Maintenance Services Can You Offer To Your Clients?
Before we get to how to provide website maintenance services with WPMU DEV (and the practical tools involved).
First, let’s look at the best examples of the services you can offer as part of your overall WordPress/web maintenance package.
12 Maintenance Services Every Website Should Have
According to our research and data obtained from our members, every website needs these essential services:
1. Security Monitoring
Hackers attack over 30,000 websites every day, so protecting your clients’ websites is vitally important.
Ongoing website security and continuous peace of mind is a major reason why clients invest in website maintenance services.
Regularly scanning for vulnerabilities, removing malware, and checking for any spam helps to protect your clients’ sites and ensure these will not be hacked, attacked, and taken over.
2. Website Backups
Backups provide clients with additional peace of mind, especially if they know their website is being regularly backed up and fully-restored in the event of a disaster or accidental deletion.
3. Repairs and Fixes
Broken links and page errors frustrate users and can have a negative impact on a website’s search rankings. A good maintenance routine involves checking the site for broken internal and external links, errors, and issues caused by bugs, plugin conflicts, etc.
4. Software Updates
WordPress sites rely on core software, plugins, and themes, and these are updated regularly by developers, so it’s important to keep both critical and non-critical software and site components regularly updated too to keep the client’s business running smoothly online and avoid security issues.
5. Support (Content Updates & Minor Tasks)
Many clients are just too busy or lack the skills to perform content updates, add new pages, add new links to their site header, footer or sidebar, reconfigure menus, etc.
Offering a service that includes a certain amount of support hours allocated to performing content updates and minor site tweaks and tasks can add tremendous value to your web care plan.
6. Site Speed & Performance Optimization
Clients that depend on new leads and sales coming from their website need fast-loading sites that are continually being optimized for better performance. Being able to quickly identify and fix issues that are slowing down their site’s speed is critical.
7. Search Engine Optimization (SEO)
In addition to optimizing sites for speed, clients also need their sites to be optimized for search engines. This involves identifying SEO issues that are affecting their site’s ranking and their web traffic.
8. Uptime Monitoring
Sending clients alerts if their websites become inaccessible online and notifications when their sites are up again is extremely helpful.
Regular reports are not only useful for clients, but they also provide proof of the great work you’re doing for them. Send reports detailing security, SEO, or performance issues on their site, as well as analytic reports, and details of any updates or changes made to software, plugins, or themes.
10. Site Functionality and Tweaks
Having a website where essential functions work correctly (like filling in signup and registration forms, sending enquiries through contact forms, keeping privacy policies compliant with rules and regulations like the GDPR, etc.) is very important for clients. Part of your website maintenance service is to check that everything on the site is working correctly on a regular basis.
Providing clients with analytics reports that help them understand key site metrics like user behavior and identify traffic trends can help them improve their content and see significantly better results in their business.
12. Browser Compatibility Testing
Another important service that must be done at regular intervals is to make sure that a client’s website displays correctly across all browsers and devices. This includes areas like mobile responsiveness, accessibility, etc, which can be affected when changes are made to the site or the site’s theme, new plugins are added, etc.
Additional Maintenance Services
In addition to the above website maintenance services, there are additional services you can provide, such as:
Content Writing – If you manage content updates for clients, why not offer them a content writing and publishing service too?
PPC Management – Pay-per-click ads need ongoing management. This service can be offered as an add-on.
Email Marketing – This service can be offered as an add-on and include writing, scheduling, and sending regular email newsletters to your clients’ subscribers.
Renewals: Domain names / SSL Certificates – If you manage client sites or resell hosting, you can also include managing renewals for domain names and SSL certificates (i.e. paid SSL certificates with OV and EV options to validate business identity).
Website Maintenance Checklist
Providing regular maintenance ensures that your clients’ websites remain secure, optimized, and free of errors and issues that can affect the user experience of their customers.
Offering these services, however, is one thing. You also need to know when to do what.
So, to help you design your own website maintenance services schedule, check out our comprehensive checklist of WordPress maintenance tasks.
Why Offering Website Maintenance Services Is a Great Opportunity
Keeping a WordPress website secure, up-to-date, and fully optimized is not hard, complicated or time-consuming.
Especially with automated features built into WordPress like enable auto-updates, various applications and plugins that provide one-click troubleshooting scans and automated solution fixes, and other fully and semi-automated services (we’ll cover all this later in this article).
Any WordPress site owner or user could do basic website maintenance themselves if they invested some time into learning the fundamentals of:
Many clients, however, lack the time and/or the interest to learn these skills.
Many businesses don’t want to figure out how to create and run an efficient maintenance schedule for their websites, they are happy to pay someone else (i.e. YOU) to do this for them.
In other words, here is what most clients want to hear you say…
“I’ll take care of your website. If you have any issue with your website, you call me and I’ll take care of it.” – Guigro(WPMU DEV member)
The bottom line: Providing maintenance services is a great opportunity to generate monthly recurring revenue (MRR) from your web development business while helping your clients keep their websites running at their best.
So, providing clients with website maintenance services is a “win-win” deal and earning monthly recurring revenue sounds mouth-watering.
How realistic and achievable, however, is earning MRR from website maintenance services? And what kind of services do you need to provide to earn this?
Let’s take a look…
Monthly Recurring Revenue Potential – Setting An Achievable Target
“I need about 45 customers to meet my target of 5k/month recurring. I think I’ll hit this by the end of the year.” – David Baker(WPMU DEV Member)
How much recurring revenue do you want to earn each month from your web development business?
How many clients would you need?
How much would you need to charge your clients? Can they afford to pay this amount?
These are all great questions! Fortunately, we have an active member community of web developers we can ask….
And that’s exactly what we did to get the answers.
We’ll start with the end in mind — earning monthly recurring revenue — and work backward from there.
In terms of setting ideal monthly recurring revenue goals and hitting these targets, many or our members actually shared these with us.
Our research shows that many web developers on average:
Would be happy to earn US$5,000-US$10,000 per month billing clients for recurring services.
Would need around 25-50 clients on a monthly maintenance plan to hit this target
Can personally handle and maintain around 50 clients (if running smaller operations, e.g. 1-person or a small team).
The following are some of the actual responses we received from members regarding their targets and earning a monthly recurring income by providing website maintenance services:
“I need about 45 customers to meet my target of 5k/month recurring. I think I’ll hit this by the end of the year.”
“My goal for this year is 50 clients, and I currently have 35.”
“My goal is 50 (on basic plan), which is the number of sites I believe I can manage on my own.”
“I would like to get $5,000/mo to be able to have a full-time person doing these things, so that way I have time to keep building the business, and other tasks. I would need about 50 clients for this.”
“If that was my only job, I’ll try to make only website maintenance. I’ll need around 50 clients and I’ll manage them every day.”
“In an ideal world I’d host all my sites here and charge enough for me to earn a healthy basic living with like 40 or 50 total clients.”
“My goal is $5,000 per month. The number of clients required depends on the chosen plans I sell. For example, if I could sell 5 of my highest plan, I would be there. If I sell only my lowest plan, this would take about 250 clients/sites.”
Not all web developers, however, are looking for “retire and sit on the beach” income from maintenance service revenue.
Some would be happy if the services covered their expenses or simply provided them with additional income.
For example, consider these responses from our members:
“My goal is to have my monthly expenses covered by my recurring maintenance income.”
“If maintenance sales can cover my monthly expenses (personal + business) then I’m happy. I’d need about 30 clients…”
“For us it is all extra income since we usually set it and forget it until the client has an issue.”
Now that we have looked at setting targets and what it takes to reach these, let’s look at what kind of pricing you would have to set for your services to hit your goals.
Pricing Your Maintenance Services – Setting Realistic Prices
“$110 USD for Weekly, $165 USD for Daily. Having a membership site and or eCommerce component will increase the monthly cost.” – P Taubman(WPMU DEV Member)
What can you realistically charge clients for providing website maintenance services?
While in theory the answer is “charge whatever you want, it’s your business!” we all know that you can only charge as much as the client is willing or able to pay you.
Working this out, however, is not that simple either. Pricing services is tricky and many factors can affect this, including:
How you communicate the value of your services.
Your fixed and variable costs, the clients you are targeting.
Which country you’re doing business in.
Current social and political climate, economic cycles, etc.
Sometimes, you can undersell your services for years and it often takes trial and error (or breaking through personal fear barriers and limitations in your self-belief) to get the pricing formula right for your business.
Fortunately, some of our members provided us their actual pricing straight up, (while others told us their services simply ranged from xxx to xxxx).
Here are some of the actual responses we received from members that were happy to share their pricing:
“$110 USD for Weekly, $165 USD for Daily. Having a membership site and or eCommerce component will increase the monthly cost.”
“Currently, $100 a year for the bare minimum up to $100 a month for the more intensive hosting plans.”
“Starting at $35/month but scales according to needs, up to $300 or more.”
“I have Basic (US$45 p/mth), Pro (US$85 p/mth) and Premium (US$145 p/mth). Basic is monitoring and weekly updates, Pro includes performance and troubleshooting and Premium is for transactional sites and also includes SEO optimization, serving from a CDN and 1 hr of ‘consulting’.”
“From R$40 (US$7) to R$700 (US$130) depending on the client’s needs.”
“Care plans start at 5 € (US$5.30) per month and go up to 490 € (US$518) per month.”
“Currently plans range from 120€/2h (US$127) which is the minimum, to 4490 € /120h (US$4,750) of work per month.”
“The minimum charge is $150 to $600.”
“$50 per month.”
“Flat $100 to cover all. single plan.”
“I made a small detailed quote, but they can’t change anything about it. It’s a 100$ a month fee that they pay once a year. It pays my personal server so it’s perfect.”
The maintenance plans are $88/month incl GST, but I’m beginning to wonder if that is too little. I offer updates to some really good clients, but most likely removing it for others now.”
“I try and maintain a $300 average charge per maintenance plan depending on the client and need around 20 clients. Again its mixes and matches. My goal is to move clients to WPMUDEV so I only have to keep abreast of a single set of primary plugins, thereby making the plans manageable!”
“$99/mo (Weekly Plugin + Theme Update, 24/7/365 Total Care Response Team, Weekly Cloud Backups, Uptime Monitor, Monthly Reports), $159/mo (everything mentioned, plus Unlimited Website Edits, Link Monitor, Security Hardening/Monitoring), $229/mo for e-Commerce stores which include everything mentioned, but for E-Commerce.”
Our research shows that the members we surveyed charge their clients anywhere from US$5 per month to US$600 p/mth in maintenance fees or more, with an average of around US$170 p/mth).
Other members mentioned how they calculated their pricing:
“It is usually the price of making the website, divided by 12, and with a contract of at least 12 months of stay.”
“A set percentage higher than your prices [editor’s note: your prices = WPMU DEV member pricing] for setting up and maintaining the site and the plugins and various issues.”
“I use a percentage based markup, typically 10-30% above my total costs.”
“Monthly, quarterly, or annually, depending on client preference.”
“Depending on the client, either a monthly recurring fee, or a quarterly, semi-annual or annual one. The price stays the same whether the customers pay monthly or annually.”
“Currently I provide a yearly plan – a low fee for plugin set up and access, and then a by-the-hour charge for fixing issues caught by uptime monitoring, defender scans, restoring from backups, etc. This way I can offer a low yearly price to small businesses I work with, and then still charge appropriately when there’s work to do. I am also working on launching a more comprehensive monthly hosting and plugin plan that includes a lot more hands on management.”
It varies but I’m going to need to standardize it, and dramatically increase it somehow as I have some clients who are still paying me what I started charging them like 8 years ago. Haven’t really settled on the best way to do that yet, my older clientele aren’t typically wealthy people and I’m going to need to figure out something else for them or give them a lot of time to figure something out… I’m going to have to adjust it but I don’t want to screw ’em over either and obviously I can’t just email them and be like “Y’all it’s gonna be 5 times what you’re paying me now, thanks.” So… still thinking on that.”
There’s one more question we should address before we take a look at the services you can offer to your clients with WPMU DEV and show you how to start building your maintenance service packages.
Is Providing Website Maintenance Services Profitable?
Many web developers offer website maintenance services. But, are maintenance services actually profitable on their own or as an upsell to your web development services?
A simple way to research this is to fire up Google and search for terms like:
website maintenance services
website maintenance services list
website maintenance services near me
website maintenance services cost
website maintenance proposal
website maintenance for small business
website care plans
The presence of paid ads on Google search results is normally a good indicator of profitability, especially if you see the same ads regularly appearing on search results.
After all, no business can afford to keep advertising products and services that are unprofitable.
Now that we have established that website maintenance seems to be profitable, let’s look at some actual examples of maintenance services web developers are offering.
Providing Website Maintenance Services to Clients
“Website maintenance is a small part of our revenue stream, but it is important part as it allows us to react and work faster compared to clients that have their sites hosted somewhere else, which ultimately saves our clients money.” – Antti-Pekka(WPMU DEV Member)
When we asked our member community of web developers whether they provide website maintenance services, and if so, what kind of services they provide, here are some of the responses we received:
Do you provide website maintenance services (or plan to)?
“Yes, for 90% of customers.”
“We inform the client there are minimum maintenance fees.”
“Usually my company offered maintenance services included with initial proposal. Such as website development + 1 year of maintenance.”
“I’m beginning to offer the services. They include all the WPMU DEV plugins, as well as “regular” plugin/theme updates. The updates will be with the Safe Updates feature, my main selling option.”
“Our focus is on improving clients online sales, which includes driving traffic through SEO and online marketing + optimizing sites for conversions and improving the sales process after that through automation etc. Keeping everything updated on their site and solving conflicts is part of it.”
“Website maintenance is a small part of our revenue stream, but it is important part as it allows us to react and work faster compared to clients that have their sites hosted somewhere else, which ultimately saves our clients money. One-click staging, SSO and automatic daily backups being the most important aspects of this.”
What kind of services do you provide?
Here are some of our members’ responses…
“Maintenance services can range from providing core, plugin, and theme updates and backups, to full range of services that also include security and performance monitoring, SEO, reporting, etc.”
And an aggregate of the maintenance services they provide:
Backups: Daily/weekly full-site cloud/local backup, and backups before updates in case rollback is required
Security: Optimization, brute force IP lockout, vulnerability scanning and malware removal, country-blocking rules for web application firewall and block lit monitoring, spam checking, full restoration if the site is hacked or crashes.
Performance: Caching & enhancements, image compression, CDN for JS/CSS/image optimization
Uptime: 24/7 uptime monitoring, with email & webhook notifications
Setting up Google Analytics and forms
Technical assistance to solve plugin/themes conflicts.
Content modification (Up to 5 basic modifications/uploads per month).
Technical SEO optimization and audits
When asked how they bundle their services, few members said they offer maintenance as an additional service, but most members said they prefer to bundle maintenance with hosting.
There are some good reasons for this too:
“At the moment I bundle it with hosting. I’ll probably continue to do that. If they can see the actual number for the hosting amount, then I get questions about hosting at some cheap trash company and I end up having to explain why my hosting is worth the cost, which is mostly technical reasons that they don’t understand anyway.”
“Bundled with hosting, this is the goal. Bundled without hosting – trying to avoid. Bundled as part of a website rebuild or new – prorated over 1,2 or 3 years.”
“We bundle it together with our initial proposal. Hosting is by default for me and I’m not comfortable to use other hosting that is not reliable. In short, I will convince client to utilize my whole package (dev + design + SEO + maintenance + upgrade + hosting + domain name provider + DNS & security provider)”
“Hosting is included in our plans. If a client has hosting and comes to us for maintenance, we do not automatically take over their hosting and transfer to our account. In the case that the client is on terrible hosting, we may charge a surcharge.”
“I have three main plans, depending on the amount of content updates or consulting they want per month. Hosting is included in all plans. If they insist on using their own host and it is decent, I’ll let them host there with the understanding that the care plan investment price doesn’t change and hosting support isn’t included (unless they want to pay me to work with their hosting provider). We set clear boundaries.”
“We have a few different models that we use. First, we have the stand-alone models where we basically resell WPMU DEV tools, minus hosting. Clients can select unmanaged which gives them white-labeled Hub access and access to the WPMU DEV plugins and site management tools. The managed plans let the clients have the WPMU DEV tools active on their site, but managed by us. So the former is set up similar to Manage WP. The latter is more of a full-service maintenance plan. Then we have the managed hosting plans. There are 2 models here as well: Basic which literally just re-sells WPMU DEV plans. Managed, which includes hosting as well as the aforementioned managed care plans.”
“We offer maintenance on a weekly basis, as default. However, we also offer a daily plan for an additional fee.”
“I resell managed hosting which includes the maintenance, but I also offer the maintenance for third-party hosting which includes the same features. Full-site backups are weekly instead of daily, though.”
“Maintenance is a separate line item. I am not sure what the price is, but I know the maintenance plan includes all core, plugin, and theme updates as well as 10 hours per month of web content updates/changes.”
“I work with a lot of small businesses with varied budgets, so I have to adjust the services to fit what they need and can also afford.”
“Hosting, email marketing, SEO, maintenance and other plans are being sold within their own tiers, but they’ll be connected with each other as upsell-products.”
What Others Charge For Maintenance Services
In addition to researching what our members had to say about offering maintenance services, we also looked at other sites for examples of pricing.
For instance, according to research from ExpertMarket, different sized websites have different average monthly maintenance costs…
Here is an Australian site targeting small to medium-sized businesses for website maintenance services…
Here is another business offering website care plans from basic to high-level support services, with additional support addons.
To see what maintenance services web developers are offering in your country or business region and their pricing, enter some of the suggested search phrases listed earlier into Google and add geo-related keywords (e.g. your city, country, or “near me”) to your search.
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Now that we have looked at various website maintenance services you can provide to clients in your web development business and done all the background research to confirm that offering these services can be a profitable way to generate MRR, let’s show you…
How To Build Your Website Care Plan Packages With WPMU DEV
Ideally, you will want to offer your clients a quality service that delivers maximum value for money with a minimal investment of your time and resources.
This means using tools, automation, leverage, and other efficiencies whenever and wherever possible.
WPMU DEV provides everything you need to deliver high-quality professional website maintenance services that can be customized to suit your business and your clients’ needs and budgets.
As an example and to show you what’s possible with WPMU DEV, let’s show you how to set up the following website care plan packages in your business…
We’ll also add the additional services shown below as add-ons that you can upsell to clients…
Let’s go through the services listed in the above menus to show you how you can easily and quickly build your website maintenance service packages with WPMU DEV:
From our site manger, The Hub, you can easily manage all your clients’ sites’ core software, plugin, and theme updates.
This includes performing manual or automated updates, adding and removing plugins and themes on client sites (individually or in bulk), configuring updates to be ignored for specific plugins and themes, and more.
Additionally, you can use our robust Automate tool to set up automated update schedules for unlimited sites.
The Hub’s Automate feature lets you automate checks, schedules, backups, scans, and updates for all your clients’ sites, giving you a virtually “hands-free” software updating service to resell.
Essentially, you are offering clients a service that not only updates their WordPress core software, plugins, and themes, but also checks the site to make sure that it’s safe to update.
Automate also performs a full backup of the site before updating, ensuring your client experiences no downtime or disruption.
“…it’s extremely convenient to be able to have all of my clients in one panel with a one-click login, see all the plugins out of date, quickly restore backups, etc. It’s a huge timesaver.” –Daniel M
Start Profiting From Software Updating Services
Providing regular software updates is an essential service that all websites need.
You can automate this service and include it in all your web care packages.
For more information on all you can offer with this service, see our documentation section on using The Hub to automate plugin and theme updates.
Scheduled and Automatic Backups
With WPMU DEV, you can deliver full hosting backups and incremental backups to your clients on a monthly, weekly, daily, and even hourly backup schedule.
Backups are uploaded securely to our servers (if your clients host their sites with us) or external storage locations like Amazon S3, Google Drive, and Dropbox.
You can provide this service even if your clients choose to host with someone else using our Snapshot Pro plugin.
Start Profiting From Automatic Backup Services
Our range and flexibility of backup options means that you can set up different plans for different website care packages.
For example, monthly backups to external storage locations for basic plans and more frequent backups (weekly, daily, hourly) for premium plans.
For more information, see our documentation section on hosting backups and backups via The Hub.
Another value-added website maintenance service you can offer to ensure your client’s peace of mind is ongoing website threat management and protection through security monitoring.
You can quickly and easily set up and configure a website security monitoring service for clients that will automatically scan their website files and database for vulnerabilities, block suspicious code or activities, and prevent hackers from accessing their website.
All this is done via The Hub’s Security section, which links to and is powered by our Defender security plugin.
This service will alert you if anything suspicious is taking place on their site, allowing you to quickly jump in and rescue your client’s business from potential disaster.
Start Profiting From Security Monitoring Services
Using The Hub and Defender provides WordPress security features like scans, security tweaks, IP lockouts, Two-Factor Authentication (2FA), login masking, firewall, and more.
If your clients also host their sites with WPMU DEV, you can offer a “total security plan” that includes additional security options like site password protection, WAF, and brute-force attack protection, in addition to secure and dedicated hosting.
When planning your service packages, consider offering scans, monitoring, and alerts as part of your basic plan, and adding a “troubleshooting and problem fixing” component as part of your premium offering.
For example, if you charge an hourly rate for providing technical support, your premium website care plan could include a number of hours per month (e.g. 2, 4, etc.) of “priority support” time allotted to fixing and troubleshooting website issues related to security, optimization, hosting, etc.
For more information, see our documentation section on running a full website security service via The Hub, using Defender security plugin, and the articles and tutorials below:
Offering an uptime monitoring service to clients whose businesses depend on their websites being up and running is another powerful way to ensure their peace of mind.
You can set up, configure, and fully automate this service via The Hub’s Uptime feature.
Uptime monitors a website’s uptime, downtime, and response times, and the service can be configured differently for each client.
With Uptime’s 24/7 automated monitoring service, your clients (and you) will receive instant email notifications if their website goes offline at any time of day or night.
“For a lot of clients, I put Uptime Monitor on the site, and when the site goes down, clients think I am the superstar. And then I bill to fix the site for whatever reason it is down.” – Blake W(WPMU DEV Member)
Start Profiting From Website Monitoring Services
This is a ‘set and forget’ service that can be included in all your web care plans, or as part of a ‘premium’ services package.
For more information, see our documentation section on the Uptime monitoring service.
“What I mostly like about WPMU DEV is their quick chat support. I have many websites in their system and in numerous times I have experienced issues that are not even related to their product and they have always provided exceptional support.” Giovani R
Supporting clients is vitally important to their business and yours.
It not only helps to build trust in your relationship with clients, it can also lead to additional work and new clients.
Besides, you know that clients are going to contact you after their website is built requesting your help and assistance, so you may as well turn this into a service that will pay for your time and effort.
Providing amazing support on all WordPress-related areas is what makes us a stand out business in the WordPress industry, and we extend this service to support our members’ businesses.
In a nutshell, here’s how this works…
You provide your clients with support and we provide your business with the support you need to support your clients.
You can use whatever method you like for customers to contact you for support.
Customers can contact you via your contact form, email, telephone, text message, or via The Hub Client and Live Chat if they have issues that need fixing or need some troubleshooting done on their website.
If you cannot solve their issue, you can turn to us for help on anything, any time of day or night.
We have an entire team of expert web, hosting, and software developers and engineers ready to back you up and provide you and your business with fast 24/7 expert support.
We also have an active community forum of members just like you and resources like comprehensive documentation, step-by-step tutorials, and our immense library of blog articles that you can turn to for help, additional knowledge, and solutions to every problem you will face in your business.
To access immediate help via live chat and ticketed support, and all of our resources, just log into The Hub and click on the Support link.
Our support team works behind the scenes to help your business, so even if you are a solo developer, your clients will never know that you have a horde of experts standing behind you, ready to help you help your clients.
Start Profiting From Website Support Services
Let’s say that as part of your web development services, you charge an hourly rate for providing technical support.
Your premium website care plan could include a certain number of hours each month (e.g. 2, 4, 6 hours, etc.) of built-in and prepaid priority support which doesn’t roll over to the next month.
So, if your client needs support with any issue they are experiencing on their website, great!
They have already prepaid you for a certain amount of supports hours. If they don’t need your help or support for that month, then you’ll have built a “goodwill” bank to cover you financially during times where you may need to provide them with assistance without charge.
When clients come to you asking you to make their websites go faster, you have a wonderful (and profitable) opportunity to put them on your Web Care Maintenance Plan, where you will continually optimize their site to make sure it runs as fast and efficiently as possible.
Optimizing websites for speed and performance is vitally important for many businesses, especially for sites where even the smallest increase in page loading speeds can make a significant difference to their bottom line.
In The Hub’s Performance section, you can easily set up and configure a service that will let you monitor, optimize, and improve the speed of your clients’ WordPress sites with automated scans, recommendations, caching, Gzip compression, Asset Optimization, and other performance features.
This combines two of our most powerful and feature-rich plugins: Smush Pro, our award-winning image compression and optimization plugin for WordPress, and Hummingbird Pro, our WordPress site optimization plugin.
“We’ve improved site speed quite a bit using Smush and Hummingbird. It has saved us a ton of time compared to doing these tasks manually.” – Michael N
Start Profiting From Website Optimization Services
We recommend offering website optimization as part of a ‘premium’ services web care package.
Check out our documentation on Smush, Hummingbird, and The Hub’s Performance section, or read our article on Optimizing Your WordPress Site Performance with Smush, Hummingbird, and The Hub.
Also, see the articles below:
Providing SEO Audits is not only a great way to attract new clients to your business, it also allows you to provide existing clients with a valuable maintenance service.
You can help clients improve their results by including ongoing SEO audits and reports in your Website Care packages.
These reports show ways to optimize their web pages and their content, how their site ranks on Google, how much traffic and engagement their marketing efforts are generating, and other valuable key metrics.
You can set up, configure, and automate an SEO service that lets you monitor client sites to improve their page rank and search results with testing, recommendations, improved tagging, social sharing, and other search engine optimization tools.
It’s all made possible by our powerful SmartCrawl SEO plugin in The Hub’s SEO module.
You can then provide SEO reports to clients with your regular website maintenance services, or include it in a “premium” web care plan using our customizable client reports (see the next section for more details on our Reporting tool).
Start Profiting From SEO Reporting Services
We recommend offering SEO reports as part of a ‘premium’ services web care package.
Note: We cover how to offer SEO services (where you actually perform the work of improving a client’s website) in a separate article.
Also, depending on what you want included in your SEO report, you may need to use a combination of 3rd-party services with the tools that WPMU DEV provides.
This is covered in detail in our article on how to conduct an SEO audit in WordPress.
To learn more, see our documentation on using The Hub’s SEO module, and this tutorial on how to easily configure SmartCrawl in The Hub.
Sending clients website reports that show them exactly what has been done on their website each month allows them to see the value of your maintenance services and is a great way to build stronger relationships with clients.
Monthly reports allow you to keep in touch on a regular basis and gives you an opportunity to reassess their needs and upsell additional services they may require.
You can fully automate this service with WPMU DEV. All you need to do is activate the service from The Hub’s Reports section…
You have the choice of creating basic client reports or detailed reports for developer use.
You can also choose which services to include in the report.
Which is perfect if you’re designing different client packages with different add-ons, like security scanning, SEO, website performance optimization, etc.
You can use the white label tools to customize and personalize your client reports.
This includes customizing the look of the report, the text sent in the email notification to clients, report generation and delivery schedules, etc.
This ‘set-and-forget’ service takes less than a minute to set up.
Once you set up and customize the report, your clients will automatically receive scheduled email notifications and be able to download their report.
Start Profiting From Website Reporting Services
We recommend including website reports in all of your website care packages.
We also recommend setting up both types of reports…
One for your clients, and a more detailed developer’s report for your business, then scheduling regular follow up calls (e.g. every month, 90 days, etc.) with your clients to discuss website performance and ways to improve their results.
Website reports provide clients with valuable information about their websites and give you opportunities to upsell additional services.
“I like that they have a group of plugins that eliminate the need for having to use multiple suppliers to get the same result.” David B
Packaging Your Website Maintenance Services
As you can see, we provide a range of options with a ton of flexibility for customization, allowing you to create different service levels or packages for your website maintenance services offering.
Here, for example, is a simple way you could create a website care plan with “Basic” and “Premium” packages:
Start Building Your Website Maintenance Services With WPMU DEV Today
When it comes to building a sustainable recurring revenue with website maintenance services, we know there is no one better to partner with than WPMU DEV.
We provide all the tools and the support you need, backed by a 200+ strong global team of experts in all things WordPress.
If you’re already a member, then great! Follow this guide and add your website maintenance services module to your web development business today.
If you’re not a member yet, choose one of our membership plans to get started. If you’re interested in giving our platform a try, our free plan is the best place to start.
It includes unlimited site management, built-in billing, plugins, and more.
New Design and style Superpowers for You to Leverage
Just one of the most thrilling factors about WordPress is that it’s continually improving. In simple fact, did you know that Gutenberg releases new operation and advancements each individual two weeks?! There have been a range of actually interesting and effective capabilities rolled out more than the final couple months that give you even much more regulate over the design of your site and your information. We needed to choose a moment to spotlight some that we’re especially fired up about.
Be aware: These updates are most suitable to those people of you who have a block concept activated.
Use Your Featured Picture in the Address Block
Borders in Format Blocks
See What Margin vs Padding Basically Does
Patterns Are Less complicated to Uncover and Much more Handy to Use
Leveling Up the Question Block
Use Your Highlighted Image in the Protect Block
In excess of the previous number of months the Gutenberg crew has genuinely powered up the cover block and its means to leverage the showcased graphic set in your article/site. Not only can you do that when making new information, you can use it in your templates as well, earning it simpler than ever to make your featured image a even larger aspect of just about every article.
Borders in Layout Blocks
You now have the capacity to incorporate and personalize borders in the columns, row, stack, and team blocks. Use them for delicate dividers or go nuts to create some enjoyable retro fall-shadows. This is a great way to make different sections on your site stand out!
See What Margin vs Padding Truly Does
I have been doing the job in the website space for a extensive time and I nevertheless get confused with how padding and margin will effect my format — in particular when there are numerous levels of blocks associated! You will now see precisely wherever the change is getting utilized as you regulate your options.
Patterns Are Simpler to Obtain and Additional Hassle-free to Use
Gutenberg 12.7 brings styles entrance and middle to support conserve you time and electrical power. Why recreate a structure block by block when you can start off with some thing additional total? Consider benefit of all of the terrific designs the WordPress.com designers put together for our shoppers or possibly look at including a pattern of your individual to the WordPress.org sample directory.
Leveling Up the Query Block
The Query Loop has grown a great deal in excess of the previous number of months. Not only can you filter by unique authors or taxonomies, but you can now filter to demonstrate all content below a dad or mum group. This is fantastic for creators who generate diverse kinds of written content or bounce between drastically distinctive matter issues. It is seriously the top block for exhibiting a collection of posts and it just retains receiving superior.
This is just a compact subset of new functions introduced about the previous handful of months. Permit us know what you believe in the responses and feel cost-free to share your favorites!
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New Applications for Much more Productive Editing Adventures